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Terms of Service

Upwardly Group LLC — Effective Date: January 1, 2025

1. Scope of Services

Upwardly Group LLC provides subscription-based credit strategy and financial consulting services designed to help clients understand, address, and improve their credit profiles. Services may include credit report analysis, dispute strategy development, creditor communication guidance, inquiry and collection challenges, funding readiness education, trade line evaluation, and strategic credit planning.

Foundation – $99/month: Targeted credit corrections, structured cleanup, monthly dispute cycles, inquiry and collection challenges, and secure client portal access.

Ascend – $149/month: Includes all Foundation services plus advanced dispute strategies, creditor goodwill and validation letters, funding readiness guidance, and priority support.

Elevate – $199/month: Includes all Ascend services plus escalated bureau challenges, bankruptcy and repossession review, trade line evaluation, funding strategy planning, and bi-weekly strategic reviews.

Upwardly Group LLC does not guarantee specific credit score increases, approvals, deletions, or financial outcomes. Results vary based on individual credit profiles, creditor responsiveness, and regulatory timelines.

2. Subscription Billing & Payment Terms

All services are billed on a monthly recurring subscription basis. By enrolling, you authorize Upwardly Group LLC to charge your selected payment method automatically each billing cycle until cancellation. Payments are non-refundable, except as expressly outlined in the Refund Policy.

3. Client Responsibilities

Clients are responsible for providing accurate, complete, and truthful information, including credit reports and financial documentation. Clients agree not to independently dispute, alter, or interfere with disputes or strategies initiated by Upwardly Group LLC without written coordination.

4. Chargebacks & Payment Disputes

Chargebacks are strictly prohibited.

If a client initiates a chargeback or payment dispute:

  • All services will be immediately suspended
  • The client forfeits eligibility for any refunds, including under the 90-Day Money-Back Guarantee
  • Any remaining subscription time will be voided
  • Upwardly Group LLC reserves the right to contest the chargeback and provide documentation of services rendered

5. Cancellation

Clients may cancel their subscription at any time by emailing support@getupwardly.com. Cancellations take effect at the end of the current billing cycle. No partial-month refunds are issued.

6. Governing Law

These Terms are governed by the laws of the State of California and the State of Texas. Services are currently offered only to clients residing in California and Texas.

7. Contact Information

General inquiries: hello@getupwardly.com